Legal Terms Around Wallet Records
Our Legal notice explains the conditions attached to opening and keeping an account, including identity details, phone verification, access restrictions and records connected with DANA, OVO, GoPay and QRIS. A payment entry may also show a bank transfer or virtual account reference, so we retain enough
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transaction detail to match a receipt with your account request. We do not treat a successful wallet instruction as permission to bypass an account check. If a payment status needs clarification, keep the reference visible in your cashier history and contact us through the account help
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path. Your eligibility and access depend on local law; where local law permits, we make the applicable terms available before account access. For Indonesian account holders, the policy also explains how to ask for a correction, request deletion where applicable, or question a restriction without sending
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payment credentials in a message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.